(1) About us and our commitment to Privacy Policy
We seriously understand the importance of customer information and their details. Every information detail privacy is important to us. We are seriously committed to safeguarding the privacy of our customers. The below policy explains how we will deal with the information collected from customers, other personal information and options available to you in regard to the policies followed by us.
(2) Collection and use of gathered information
We will not share, sell, or trade this information to third parties in ways different from what is disclosed in this Privacy Policy.
We may collect, store and use the following types of data/information:
(a) Information about your computer and about your visits to and use of our website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views (Cookies)
(b) Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases or use you make of our goods or services; (Purchase records).
(c) Personal information, for example, your name, address or telephone number, e-mail address that is taken when using the Site in order to provide you with the services you wish to make use of. Unless otherwise agreed with you we will not collect any sensitive personal data. We may also collect information when you voluntarily complete customer surveys and provide feedback. This information to help us improvise the user experience.
(d) We will have only the information that you have willingly shared with us to contact you or share our resources with you. Also, your information that is related to the purchase of any of our videos or custom services.
(3) Our processing of personal data will satisfy at least one of the following processing conditions:
Consent – you have given consent to the processing for one or more specific purposes. You have the right to withdraw consent at any time but this will not affect the lawfulness of processing based on consent before its withdrawal;
Necessary for the performance of a contract – The processing is necessary for the performance of a contract with you or in order to take steps at your request prior to entering into a contract. Where this ground applies the provision of the information is a contractual requirement and if you fail to provide it, we will be unable to provide the services that you have requested;
Legal obligation – The processing is necessary for compliance with a legal obligation to which we are subject;
Vital interests – The processing is necessary in order to protect your or another person’s vital interests,
Public functions – The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us;
Legitimate interests – The processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require the protection of personal data. Legitimate interests include the transfer of data for internal administrative purposes, market research activities, direct marketing purposes, preventing fraud, ensuring network and information security and reporting criminal acts or threats to public security.
4) Cookies: We use cookies on this website. A cookie is a text file sent by a web server to a web browser and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the webserver to identify and track the web browser.
We may send a cookie, which may be stored by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve on the service we provide currently and we will provide in future.
(5) Using your personal data
Personal data submitted on this website may be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:
1) Contact you or send you emailers for service updates or information.
2) Provide you with services; like share the requested video content, information related to it and other graphical contents that belongs to us.
3) Administer the website; Improve your browsing experience by personalizing the website;
4) We believe in open communication with our customers. So, we will directly communicate with them through our website or through email. No sharing of your information to any third party;
5) Deal with enquiries and complaints made by or about you relating to the website.
a) We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
b) We will only collect and use personal information in line with our responsibilities under applicable data protection laws. We may share your information only with our Group companies, advisers, suppliers, customers and partners as is necessary to ensure that you are provided with the services you have requested.
(6) How long will we keep your information?
We will generally keep your personal data till you are associated with us or interested in our products after which time it will be destroyed, if it is no longer required for the lawful purpose(s) for which it was obtained. If you consent to marketing any information we use for this purpose will be kept by us until you notify us that you no longer wish to receive this information.
(7) Your Rights
Under data protection laws you have the right:
to be informed;
of access;
to rectification;
to erasure;
to restrict processing;
to data portability;
to object.
Conditions may apply in respect of the exercise of these rights. We will generally respond to requests from you within one month.
(8) Other disclosures
In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:
(a) To the extent that we are required to do so by law.
Except as provided in this privacy policy, we will not provide your information to third parties.
(9) Security of your personal data
We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
You are responsible for keeping your password and user details confidential. We will not ask you for your password. Please do not share your password with others. Change your password regularly.
We may also notify you of changes to our privacy policy by email or you can regularly check our website for any policy updates.
(10) Your rights
You may instruct us to provide you with any personal information we hold about you. We reserve the right to reclaim any administrative costs involved in providing you with this information. (The only information we have about you is your email and name that you provide while requesting a video)
(11) Updating information
Please let us know if the personal information, which we hold about you needs to be corrected or updated. The same will be corrected/updated within a reasonable time.
(12) Contact
If you have any questions about this privacy policy or our treatment of your personal data, please send an email to us at shreyasacademy.com
With the continual use of our service by you, it will be assumed that you agree to our terms and conditions and also to our privacy policies. Also, we have all the rights to anytime make changes to our privacy policies or any other services or entities that may be related to our business.
We believe in transparent business to keep the relations healthy for the rest of our life. Feel free to communicate with us if you have any concerns or queries.
